How Chore Delivered Scalable Ops for Forward Search—Instant Answers, Zero Bottlenecks
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Key Takeaways:
- Hundreds of Hours Saved Annually: Time reallocated from administrative tasks to commercial growth.
 - Seamless Operations Support: Chore managed everything from handbooks to daily operational queries.
 - Optimized Resource Allocation: Avoided the cost and inefficiency of hiring an underutilized full-time staff member.
 - Scalability & Ongoing Support: No task is too big or too small—Chore provides consistent, reliable help.
 
Testimonial:
"Chore has been a tremendous help for us. When my business partner and I started Forward Search, we wanted to focus on the commercial side of the business—not get bogged down in operations. Chore has been our extra pair of hands, ensuring that no task is too big or small. Over the year, we’ve saved hundreds of hours that we’ve reinvested into scaling our business. If Chore disappeared, it would be a shock to the system—we rely on them heavily, and they’ve been invaluable since day one."
— Simon Bromwell, Co-founder, Forward Search
Overview:
Forward Search, an executive search firm supporting venture-backed technology companies with leadership hires, was founded by Simon Bromwell and his business partner after years of working in a larger company with ample operational resources. When they launched their own business, they knew they wanted to focus on their strengths—commercial operations—rather than spending time on administrative work.
From day one, they turned to Chore, ensuring they had a trusted partner to handle everything from employer handbooks to payroll compliance. The alternative—hiring an internal operations team—would have been inefficient and costly, making Chore the ideal fit for their needs.
Challenges Before Chore:
- Time-Consuming Administrative Work: As a lean team, handling operations internally would have drained time from revenue-generating tasks.
 - Operational Inefficiency: Hiring a full-time operations resource would have been costly and underutilized.
 - Recurring Compliance & Process Needs: Employer handbooks, payroll compliance, and regulatory filings required ongoing attention.
 
Solution:
Chore took full ownership of Forward Search’s operations, providing expert guidance and execution for both one-off and ongoing administrative needs. Whether it was creating an employer handbook or answering quick regulatory questions, Chore ensured Simon and his team could stay focused on business growth without distractions.
Results:
- Significant Time Savings:
- Chore saved Simon and his team hundreds of hours per year, enabling them to focus on high-value commercial activities.
 - Freed them from day-to-day administrative bottlenecks.
 
 - Seamless Operations & Compliance Management:
- Managed critical tasks such as handbook creation, payroll processing, and compliance updates.
 - Provided instant solutions for operational challenges, eliminating guesswork.
 
 - Optimized Resource Allocation:
- Allowed Forward Search to avoid hiring an expensive full-time operations role.
 - Enabled the founders to focus on leadership hiring and client success instead of admin work.
 
 - Scalability & Long-Term Support:
- Chore’s flexibility allowed Forward Search to scale operations effortlessly.
 - Ensured continuous support—no matter how big or small the task.
 
 
Conclusion:
For firms like Forward Search, Chore is a trusted operations partner that allows founders to stay focused on business expansion. By handling administrative burdens, Chore ensures that executives can dedicate their time to what they do best—driving commercial success. For any business looking to optimize operations, save time, and scale efficiently, Chore is an essential investment.
Chore's content, held to rigorous standards, is for informational purposes only. Please consult a professional for specific advice in legal, accounting, or other expert areas.



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