Forward Search, an executive search firm serving venture-backed technology companies, was founded by Simon Bromwell and his business partner after working in a larger company with built-in operational support. When launching their own firm, they wanted to focus on what they did best—commercial work and client delivery—not administrative operations.

But as a lean team, handling operations internally would have pulled time away from revenue-generating activities. Ongoing needs like employer handbooks, payroll compliance, and regulatory filings required consistent attention, while hiring a full-time operations resource would have been costly and likely underutilized. The team needed reliable operational support from day one without adding unnecessary overhead.